Germany Data privacy policy 2018-05-07T14:46:10+00:00

Trévo website- important information
Due to the international nature of the Trévo company personal customer data is occasionally processed and secured outside of the EU. We are obligated to ask you for your permission on this matter. If you chose to not agree, we can unfortunately not process any transaction for you through these websites. In case of an agreement you have the choice to provide us with your personal information for an exclusive transaction or secure them with Trévo for future purposes (always with regard to the data privacy statement).
Data privacy statement
For the TRÉVO LLC (hereafter TRÉVO) the security of your personal information is of central importance. This data privacy statement regulates which parts of your personal information is processed and secured via the website http://trevocorporate.com/?lang=de and thus used and if applicable further transferred by TRÉVO.
TRÉVO processes personal data in consideration of the privacy policy agreed upon by the European Union as well as the Federal Data Protection Act and the Tele-Media policy.
The responsible contact in regard to the data privacy policy is TRÉVO LLC, 1601 Northwest Expy, Oklahoma City OK 73118, USA.
Personal Data
TRÉVO obtains the following information from you, in case of your registration, product transactions, questions asked and other matters processed via the website:
Name
Mailing-, Billing-, and Shipping adress,
Telephone- and/or Faxing number,
E-mail adress
Username and
Credit card information
Bank account number
Use of personal data. TRÉVO can use your personal information for the following purposes
Replies to your questions;
To process your orders and to ship our products to you; thus, it might also be necessarry for us to contact you regarding your order via telephone or e-mail;
If you are TRÉVO customer you are eligible to receive e-mails on our latest offers, unless you have not agreed to do so. The possibility to unsubscribe from this e-mail is possible at any time.
Furthermore, we use your personal data for the following purposes: for our internal business matters, such as data analysis, product development, improvement of our online presence and service features, determination of user trends and efficiency of our promotional activities;
If you have accepted to the subscription of our newsletter, in order to receive product advertisement via e-mail.
If you are TRÉVO Life and Health Coach, we make use of your personal data in order to communicate with you regarding your operations and/or the TRÉVO earning possibilities and additionally to inform you about our products, service features, programs and offers, which we determine as relevant for you personally.
TRÉVO will only use your personal data as long as we deem it necessary for the prior mentioned purposes, unless, by law a longer retention period is required or admissible.
The information will not be transferred to a third party outside of Trévo, our subsidiary company or partners as well as distributors, agencies and franchises of these agencies, thus any organization that directly or indirectly caters towards services regarding your personal benefit. The handling of your personal data occurs in strict accordance with the respective valid terms and conditions of data protection; and your information can, at the outset, be stored and processed in any place of the world, within and outside of the European Union. Data will be used exclusively for marketing relevant procedures in regard to products and service features offered by Trévo as well as associated establishments.
You have the individual right to be aware of any information stored by us and if necessary you may do corrections; by law, you may also deny us the use of your personal data. We will, as far as possible, try to cater to your wishes. However, under certain circumstances that adhere to the effective laws and policies the deleting of your personal data might not be possible.
Frequently asked questions (FAQ)
Which benefits does the saving of my personal information at Trévo provide me with?
Which data can be collected on Trévo websites?
How does Trévo collect and save the data?
How long is the data stored by Trévo?
Where is your personal data stored?
Why does Trévo store the data?
Who is affected by the data privacy statement?
Trévo’s commitment to child and youth protection.
What are cookies?
What is a customer profile?
How do I gain access to my personal data stored by Trévo and how can I correct it?
Which possibilities do I have in regard to enrollment?
What happens if I do not want to enroll?
Which benefits does the saving of my personal information at Trévo provide me with?
The saving of your data provides Trévo with the following possibilities;
The use of the website is easier when data is already saved and thus does not need to be re-entered a second time.
We can provide you with information at a faster pace.
Data saving helps us with determining further, significant content for you.
It helps you to quickly and conveniently find Trévo’s available services and information bases.
Information is used in order to improve the quality of our website.
To determine general trends regarding the use of the website and its services.
In order to make you aware of new products, special offers, updated information as well as the latest service features, which Trévo deems as valuable for you individually. If you have given your consent, we can also permit other companies to contact you directly.
How does Trévo collect and save this data?
The website can collect your data in several ways; either they are directly claimed from you (as on an application form) or it is collected via the automatic saving of your visit on the website. Thus, for example we are able to save data about your visit on our website as well as the options you chose during the visit.
Your data is stored in a safe environment and protected by combinations of physical and technical measures. There is no general, open access possible to your data.
Where is your personal data stored?
Trévo is represented in many countries worldwide. In order to provide you, our customers, with a continuously superior service, no matter which country you reside in, our entire online presence is administered from a central website. At this moment it is located in the USA. Depending on the by you requested service or Trévo’s data management procedure it is possible that your data is referred to countries outside of the EU. Due to the lack of a general data management law, the european legislation requires your agreement to the prior mentioned data transfer.
Trévo’s commitment to child and youth protection
Child- and Youth protection is important. Thus, we do not collect or process any information on our websites that originates from individuals under the age of 13.
Explanation of Cookies
What are Cookies?
Cookies are data strings consisting of net text that are transferred from a website to the Cookie index existing in the browser of the hard disk on your computer, in order for the website to be recognized. Cookies enable a website to build content that matches your favorite interests faster – most large websites use cookies. It is not possible to identify you solely by cookies.
A cookie usually contains the name of its home domain, the “lifetime” of the cookie, and a value which is usually a randomly generated number.
Two types of cookies are used on this site:
Cookies for the duration of the session. These are temporary cookies that remain in the cookie directory of your browser until you leave the site again.

Persistent cookies that stay much longer in the cookie directory of your browser (how long, depends on the lifetime of each cookie).

How are cookies used on this site, and what data are collected?

Cookies for the duration of the session are used to:

– To allow you to gather information about multiple pages of our site and not have to enter data
more than once
To allow you access to stored data during your login.

Permanent cookies are used to:
To allow us to recognize you as a new visitor (by using a number, you cannot be personally identified once you return to our website
To enable us to tailor your content or ads to your preferred areas of interest, or to avoid you having to look at the same ads several times.
To collect anonymous, evaluated, statistical information about the use of our site to improve the structure of our website. We cannot personally identify you.

Third party cookies

Third parties also use cookies on this site. This is done for the following reasons:
– To serve ads on our site and to track whether those ads are clicked by users.
– To control how often a particular ad is shown to you.
– To adapt content to your preferences.
– To count the anonymous users of our site.
– To ensure the safety of goods baskets or transactions.

Web Beacons
Some of our websites may contain electronic images, known as “clear gifs”, with which we can count the number of visitors to our pages. Web beacons collect limited information, such as the cookie number, the date and time a page was viewed, and the description of the page where the Web Beacon is installed. Our pages may also contain Web Beacons, which were installed by third parties for advertising purposes. These beacons do not accept any personal identification data and are only intended to track the impact of a single campaign.

Enabling and disabling cookies
You can accept or reject cookies by modifying your browser settings.
If you disable cookies, however, you may not be able to use all the interactive features of our site. If you always want to be warned before a cookie is pulled to your hard drive, please follow these instructions:
If you are using Netscape Navigator 3.0:
• Go to ‘Options’ in the menu bar
• Click on ‘Network settings’
• Click on ‘Logs’
• Tick the box that says “warning message before accepting cookies”
• Go to your Netscape folder
• Delete the file, cookies.txt ‘. This deletes all cookies.
For Windows 95, you can simply use the ‘Find’ function in the ‘Start’ menu to find the file ‘cookies.txt’.

In Internet Explorer 3.0:
Go to ‘View’ in the menu bar
Click on ‘Options’
Click on ‘Advanced Options’
Tick the box that says “Warn before accepting cookies”
Go to the cookies directory
Delete all existing files; this clears all cookies
After deleting these files, you no longer have cookies, and you are warned every time a site wants to send a cookie to your system. Then you can either ‘accept’ or ‘reject’ this cookie.
If you are using Netscape 4.0+:
Go to ‘Edit’ in the menu bar
Click on ‘Settings’
Click on ‘Advanced Options’
Tick the box that says “warning message before accepting cookies”
Then press ‘Start’
Click on ‘Search’
Click on ‘Folders and Files’
A search field opens. Type “cookies.txt”.
Click on ‘Start Search’
If the search results appear, drag all listed files into the ‘Recycle Bin’. This deletes all cookies
Close the program and restart Netscape
After deleting these files, you no longer have cookies, and you are warned every time a site wants to send a cookie to your system. Then you can either ‘accept’ or ‘reject’ this cookie.
In Internet Explorer 4.0:
Go to ‘View’ in the menu bar
Click on ‘Internet Options’
Click on ‘Advanced Options’
Tick the box that says “warning message before accepting cookies”
Then go to your cookie directory
Delete all existing files; this clears all cookies.
After deleting these files, you no longer have cookies, and you are warned every time a site wants to send a cookie to your system. Then you can either ‘accept’ or ‘reject’ this cookie.

In Internet Explorer 5.0+:
Go to ‘Tools’ in the menu bar
Click on ‘Internet Options’
Press ‘Security’
Select the ‘Internet’ area (selection by default)
Select safety level ‘high’ for this range
Click OK’
Go to your cookie directory
Delete all existing files; this clears all cookies.
After deleting these files, you no longer have cookies, and your browser will no longer send or receive new cookies.
If you are using Netscape 6.0+:
Go to ‘Edit’ in the menu bar,
Click on ‘Settings’
Click on ‘Advanced Options’
Select the field ‘Cookies’
Check either ‘Warning before accepting cookies’ or ‘Disable cookies’
Click OK’
Go to your ‘Start’ button
Click on ‘Search’
Click on ‘Files and Folders’
A search field opens. Type “cookies.txt”.
Click on ‘Start Search’. When the search results appear, drag all listed files into the ‘Recycle Bin’. This deletes all cookies.
Close the program and restart Netscape.
Depending on your selection, you are now warned against new cookies or no more cookies are set or received.
In Internet Explorer 6.0+:
Go to ‘Tools’ in the menu bar
Click on ‘Internet Options’
Then press ‘Privacy’
Drag the tab to your desired settings
Click OK’
Go to your cookie directory
Delete all existing files; this clears all cookies.
After deleting these files, you no longer have cookies, and your browser will no longer send or receive new cookies.
If you are using Netscape 7.0+:
Go to ‘Edit’ in the menu bar,
Click on ‘Settings’
Click on ‘Privacy and Security’
Select the ‘Cookies’ field
Select your preferred settings
Click ‘OK’
Press ‘Start’
Click on ‘Search’
Click on ‘Folders and Files’
A search field opens. Type “cookies.txt”
Click on ‘Start search’
If the search results appear, drag all listed files into the ‘Recycle Bin’. This deletes all cookies.
Close the program now and restart Netscape.
Depending on your selection, you are now warned against new cookies or no more cookies are set or received.

Deleting cookies
You can easily delete all cookies in the cookie folder of your browser. For example, if you are using Microsoft Windows Explorer:
Open the ‘Windows Explorer’
Click ‘Search’ in the menu bar
Type “Cookie” into the “Files and Folders” search box
Select ‘My Computer’
Click ‘Start Search’
Double-click on all found folders
‘Select’ all cookie files
Press ‘Delete’ on your keyboard
If you are not using Microsoft Windows Explorer, select “Cookies” in the “Help” function. This will give you the information about where your cookie folder is located.

How do I correct my personal data?
Some of Trévo’s websites have registration pages that allow you to review and update your personal information provided to us. On other sites, you simply have the option to delete your membership. If you also need access to your personal information previously sent to a Trévo site, or need corrections, please contact either your Distributor Services department, log in at https://trevo.coach or http: // shoptrevoelite.com/ and fill in your data online or contact us at the address below. Please note that in some cases it may take some time until all changes have been made to all Trévo systems so that you can not directly detect updates.

What about security on the Internet & on the site?
The Internet is not a secure system, and you should always be very careful to control what information you are publishing online. Personal data collected on the Trévo pages are stored in a secure, secure environment that is not publicly accessible. In some cases, personal data is encrypted using appropriate secure technology before you perform your transaction.

Change of data and right of access
If you wish to review, correct or delete any personal information provided to us at an earlier date, please contact us by e-mail at europesupport@trevocorporate.com Please state clearly in your application which data you would like to change. We will process your request as soon as possible.
Upon request, TRÉVO will inform you if and which personal data about you are stored with us.
Update of Privacy Policy
TRÉVO is entitled to make changes to this privacy policy. In this case the registered users will be notified. The amended provisions will take effect immediately for all new users. For old users, the new regulations will be effective 30 days after the date of communication, unless they have been contradicted in writing.
Data Security
TRÉVO uses technical and organizational security measures to protect your data from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security measures are continuously improved in line with technological developments. Data processing and transmission are performed using the Secure Socket Layer (SSL) method.
Contact
If you have any questions about this privacy statement or the handling of your personal data, please contact the following e-mail address: europesupport@trevocorporate.com